Resume Headline: TSR - Tech Support Representative

OBJECTIVE:

Windows - Desktop/Servers/Clients, LINUX - Server/clients, Internet - Internetworking/Server/Website/Cache Services Installation and Configuratation

EXPERIENCE:

2/2005 - Present

Forrester Bhupati Consulting Pvt. Ltd.,

Hyderabad

Residence Insurance Data Processing

Quality Analyst

Our Client is an US based Insurance Claim Company (Bright Claim Inc.). Our Company Looks after Data Management and correction and Product Detailing. I am Responsible to Carry Product Research Quality Analysis for Insured products based specific parameters and Criteria including pricing, description, category and where the product can be procured for replacement.

10/2002 - 11/2004

Arzees Infonet Pvt. Ltd.

Surat, Gujarat

System Administrator

A software company, having 32 system on platforms like Windows Advanced Server, Linux 7.0 and clients Windows ME/Pro/XP and Linux 7.0 Workstations. Online Webserver, MailServer and DB Central RDB Server.
Installation, configuration, trouble shooting and Administration are my responsibilities. Which I was handling alone.

10/2000 - 8/2002

Cityonline Services Pvt Ltd

Bangalore

Network Engineer

Working with an Internet Service Provider (ISP), on Multi-Platform Environment WinNT4.0, Windows2000 Adv. Server and Redhat Linux 7.0. Handling Mail Server, DNS, Proxy / Cache Server, Apache and IIS Hosting Server, Dialup Access and User Access Server. Basic Knowledge in Multi-Plexers, Cisco 2620 Router and Switch. Intel L-RAS server. Installation, Configuration and Troubleshooting Leased Line Modem, Router and DOT Lines.

Apart from this Implemented Interactive User Interaction Software and Network Security and Alert Systems. Worked on Nokia Aciv+ 2.0, a WAP server due to several reason could not complete successfully

9/1999 - 7/2000

Syndicate IT Solutions

Thane (Mumbai)

Network Administrator

Network Administrator in a Software Development Center. Network Application Installations, Configuration, Maintenance and trouble shooting. Work Design, Log Maintenance, Security functions and Internet connectivity.

11/1998 - 7/1999

CyberWeb IT Solutions

Thane (Mumbai)

Internet and Intranet Support Engineer

Worked as Support Engineer in Internet and Intranet. Using Windows NT 4.0 , Novell Netware 4.11 and Redhat Linux 5.0 with cross platform integration and Internet Accessibility over TCP/IP. Internal Mail Server, Such as MS-Mail and Lotus Notes. E-Mail Gateway TFS and mDomain

1/1998 - 9/1998

Numero Merchantile Pvt. Ltd.

Navi-Mumbai (Mumbai)

Network Engineer

Structured Cabeling, Network Installation, Configuration and Trouble Shooting at Client Places. On WindowsNT 4.0 Serv/Wkstn and Novell Netware 3.12. Cabeling in Bus and Star types with on AT&T Standards. Worked at Out-Station-Locations including Ali-Baugh, Nasik, Nagpur and Pune.

EDUCATION:

8/1997

Onward Novell Ltd.

India-Maharastra-Mumbai

Certification (Diploma)

Certified Novell Engineer in Novel Netware 3.12 from Onward Novell, Mumbai

3/1995

Indo-German Cultural Society

India-Maharastra-Thane (Mumbai)

Certification (Diploma)

Diploma in Computer Application.
With Basic, C, Unix, Cobol and LAN. (of 1994 Standard )

ADDITIONAL
INFORMATION:

Worked for www.ASKDOWNUNDER.com for 3 months and 7 weeks topper for online Support Board on command and technical subject based on Search and Select over the web.

Date of Availability:

Immediately

Work Status:

India - I am authorized to work in this country for any employer.

Gender :

Male

Nationality :

India

Date of birth :

18/08/1976